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Privacy Policy

Privacy Policy

Our Commitment to Data Protection and Privacy

Your privacy is important to us and we are committed to maintaining high standards of data protection. This notice explains our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available via the page footer on every page of our website.

This notice applies to all personal data collected by The Bach Choir, including personal data collected or submitted on our website.

The Information We Collect

We only collect personal data for specific purposes (for example, Singing or Associate Membership of the Choir, membership of the Friends of The Bach Choir or of its Circles Programme or for circulation of information about the Choir’s activities and opportunities to support it) and only such data as is necessary for the purpose for which it is collected.

We collect certain items of personal data from applicants for auditions.  This includes (at the option of the applicant) information about their racial or ethnic origins and whether or not they have any other protected characteristics.  We use such data solely to monitor progress towards our aim of improving access to the Choir for singers from a more diverse range of backgrounds than has traditionally been the case.

We use personal data only for the purpose for which it was collected and, except as described in the paragraphs headed “audience data” and “cookies” below, or with the express consent of the person to whom it relates, will not use it for any other purpose or share it with a third party.

We keep data only for so long as is necessary for that purpose, unless there is a legal or regulatory requirement for us to retain the data for a longer period or we need to do so for audit or accounting purposes.  Where a person has asked us to stop contacting them , we may keep their name in a “no contact” section of our database in order to ensure their request is complied with.

You can register with our website if you would like to receive news about The Bach Choir, including information about our concerts, other events and recordings and/or other opportunities to support the Choir.  We share these details with a third party provider of newsletter services (currently, we use MailChimp for this purpose).

Where we receive a communication by email, we will use the return email address only:

  • to answer the email we have received, or
  • where we have a legitimate interest in using the email address or
  • if it is necessary for us to use the email address in order to meet our contractual obligations

and not for any other purpose, unless the person sending the email has registered or otherwise consented to receive communications from us.

We use non-identifying and aggregate information to better design our website. We may tell our developers that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

The purchasing of products from The Bach Choir is handled by third party service providers: namely Amazon and iTunes. Except in relation to purchases of tickets for certain of our events, we do not hold any personal purchasing information on our website or on any other database.

Finally (except as described in the paragraphs headed “cookies” below), we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without  the specific consent of the person to whom it relates.

Friends of The Bach Choir and members of its Circles Programme

We also collect and store personal data relating to Friends of The Bach Choir and members of its Circles Programme.  We use this information to administer their membership of the relevant scheme, including sending them news about our activities and invitations to concerts and other events.  We also send information about other opportunities to support the Choir to Friends of The Bach Choir and Circles members who have specifically consented to our doing so.

Audience Data

We may share personal data supplied by purchasers of tickets for our events with third party agencies who provide us with audience analysis information and support.  Data shared with any such agencies will be used only for audience analysis purposes and will not be used by those agencies to make contact with anyone to whom that data relates.

Deletion of Data held by us

We review the personal data we hold at regular intervals and delete any personal data which is no longer needed for the purpose for which it was collected or where the Choir’s relationship with the individual to whom it relates has ceased.

Credit card data provided to us for the purpose of buying tickets for one of our concerts or events is deleted at the end of the financial year in which the concert or event took place.

We delete personal data relating to former Friends of The Bach Choir or Circles members within one month of becoming aware that the relevant person no longer wishes to be a Friend of The Bach Choir or a Circles member, unless there is a legal, regulatory, accounting or audit reason for us to retain the data for a longer period (in which case we will retain the data only for so long as is necessary) or they have agreed we may continue to contact them.

How you can access or correct your Information or ask us to delete it

You can access any of your personal data that we have collected by requesting it via email to genman@thebachchoir.org.uk.

Similarly, you can ask us to correct any factual errors in your personal data or ask us to delete it by email to genman@thebachchoir.org.  Corrections or deletions will be made within one month of the relevant request being received, although please note, however, that we will only be able to correct personal data if the error to be corrected and the correct information are clear from the email we receive.  Where you have asked us not to contact you, your name may be retained on a “non contact” section of our database in order to ensure we comply with your request.

A Friend of The Bach Choir who would like to see, amend or request the deletion of their personal data held by the Choir, or ask us to stop sending them marketing or  other communications about opportunities to support the Choir, should contact the Friends’ Secretary (friends@thebachchoir.org.uk).  Circles members should, in these circumstances, contact the Development Administrator (devadmin@thebachchoir.org.uk ).

To protect your privacy and security, where appropriate we will also take reasonable steps to verify your identity before granting access, making corrections or deleting information.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Cookies

Like most websites, The Bach Choir uses cookies on its website to collect information and to monitor and record visitor numbers to and activity on its public website. We use this information to compile reports, improve users’ experience of our website and customise our advertising.  This gives us insights into how users are engaging with our website and helps us to improve their experience.  We also share information about the use of our site with our trusted social media advertising and analytics partners.  The cookies collect this information in an anonymous form.

The Choir has implemented a pop-up box on its website that will activate the first time a user visits the website. This allows the user to click to consent (or not) to continuing with cookies enabled.

If you wish to disable cookies before proceeding you can do so by amending the settings in your browser. 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at genman@thebachchoir.org.uk or get in touch via the form or details on our Contact page.

 

Policy adopted by the Board of Trustees on 22 June 2021.